Shipping & Returns Policy

Shipping & Returns Policy

At PiQGoods.com, we are committed to providing a seamless shopping experience, which includes FREE WORLDWIDE SHIPPING on all orders. Below, you’ll find all the details regarding our delivery and return process.

Shipping Information

Delivery Timeframes:

• United States: 1-3 business days
• International: 1-6 business days

Order Processing:

• Orders are processed within 1-2 business days after payment confirmation.
• A confirmation email with tracking details will be sent once your order is shipped.

Shipping Partners:

• We collaborate with trusted carriers to ensure safe and timely deliveries.

For any inquiries regarding your order, feel free to contact our customer support team:

Phone: +1 619-614-1387
Email: support@piqgoods.com

Return & Refund Policy

At PiQGoods.com, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a hassle-free return policy.

Return Window:

• You have 30 days from the delivery date to request a return or exchange.

Eligibility Criteria:

• Items must be unused, in their original condition, and in original packaging with tags attached.

How to Initiate a Return:

1. Contact our support team at support@piqgoods.com to request a return authorization.
2. Follow the return instructions provided by our team.

Refund Process:

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
• Approved refunds will be processed and credited to your original payment method within a few business days.

Exceptions:

Certain items are non-refundable or ineligible for exchange, including:

• Gift cards
• Customized or personalized products

Need Assistance?

For further questions about our Shipping & Returns Policy, reach out to us:

Phone: +1 619-614-1387
Email: support@piqgoods.com
Location: Los Angeles, CA

Thank you for choosing PiQGoods.com. We appreciate your business and look forward to serving you again!