Return & Refund Policy – PiQGoods®

At PiQGoods®, customer satisfaction comes first. We proudly offer a 30-day return and refund policy to ensure a risk-free shopping experience.

If you are not fully satisfied with your purchase, you may request a return or refund within 30 days of delivery.

30-Day Easy Returns

You may return your product within 30 days if:

• You changed your mind
• The product did not meet your expectations
• You received the wrong item
• The product arrived damaged or defective

No complicated rules. No unnecessary questions.

Refunds

Once your return is approved:

• Your refund will be processed to the original payment method
• Refunds are issued within a reasonable processing time
• Shipping costs (if any) are handled fairly depending on the situation

We aim to make refunds fast, simple, and transparent.

Condition of Items

Returned items should preferably be:

• In original condition
• With original packaging (if possible)

However, at PiQGoods®, we focus on fairness over strict policies. Each case is reviewed with customer satisfaction in mind.

Non-Returnable Items

For hygiene and safety reasons, certain cosmetic or personal care items may not be eligible for return once used, unless they are damaged or defective.

This helps ensure safety for all customers.

How to Request a Return or Refund

To start a return or refund:

1. Contact our support team with your order details
2. Our team will guide you through the simple process
3. Once approved, your refund or replacement will be arranged

Policy Updates

PiQGoods® reserves the right to update this policy when necessary. Any changes will be published on this page.

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